Legal

Privacy Policy

Last updated: May 2026

Our Commitment to Your Privacy

At Agape Medical Services, we take your privacy seriously. This policy explains what information is collected when you visit our website, use our contact form, or book an appointment — and how that information is handled.

We keep things simple: we do not sell your data, we do not run ad tracking, and we do not use analytics software that monitors your behavior across the web.

Information You Provide to Us

We collect information only when you choose to share it with us:

  • Contact form — When you send us a message, we collect your first name, last name, email address, phone number, and the content of your message.
  • Appointment booking — When you book an appointment through our website, you provide your name, contact details, and scheduling preferences directly through our booking platform.

We use this information solely to respond to your inquiry or to confirm and manage your appointment. We do not share it with third parties for marketing purposes.

Third-Party Services We Use

Our website relies on a small number of trusted third-party services to function. Each operates under its own privacy policy:

Tebra — Appointment Booking & Patient Portal

We use Tebra to power our online appointment booking and patient portal. When you book an appointment or log in to your patient portal, you interact directly with Tebra's platform. Tebra may set cookies on your device to manage your session.

Tebra's privacy policy is available at tebra.com/legal/privacy-policy.

EmailJS — Contact Form Delivery

Our contact form uses EmailJS to securely deliver your message to our inbox. When you submit the form, your name, email, phone number, and message are transmitted through EmailJS's servers.

EmailJS's privacy policy is available at emailjs.com/legal/privacy-policy.

Google Fonts & Google Maps

Our website loads fonts from Google Fonts and displays a Google Maps embed on our contact page. These services are provided by Google and may involve your browser making a request to Google's servers, which could log your IP address.

Google's privacy policy is available at policies.google.com/privacy.

Cookies

Our own website does not set tracking or analytics cookies. However, the third-party services listed above (particularly Tebra) may set cookies on your device as part of their booking and patient portal functionality. These are functional cookies necessary to make those services work — not advertising or behavioral tracking cookies.

You can manage or clear cookies at any time through your browser settings.

No Ad Tracking or Analytics

We do not use Google Analytics, Facebook Pixel, or any other behavioral tracking or advertising technology on this website. We have no interest in tracking your activity across the web.

Data Retention

Messages sent through our contact form are retained in our email inbox and are used only to respond to your inquiry. Appointment and patient portal data is managed within Tebra and subject to their retention policies.

We do not maintain a separate database of website visitor information.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will promptly remove it.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review it periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or how your information is handled, please reach out to us: